What is this Privacy Policy for?

This privacy policy is for this website https://woodwormpestcontrolkent.co.uk and served by Woodworm Pest Control Kent and governs the privacy of its users who choose to use it.

With a view to complying with the GDPR and EU data protection regulations, this privacy policy sets out how we use and store your data. If you have any questions at all about how we use or store your data, please contact us directly at info@woodwormpestcontrolkent.co.uk

The Website

This website and it’s owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. This website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This appears in the form of a pop-up box.

This complies with recent legislation requirements for website’s to obtain explicit consent from users before leaving behind or reading files such as cookies on a users computer / device.

What Are Cookies and What Do They Do?

Cookies are small files saved to the users computers hard drive that track, save and store information about the users interactions and usage of the website. This allows the website, through it’s server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and it’s external serving vendors. You will be able to do this within the settings of your website browser.

Cookies We Use

This website uses tracking software to monitor it’s visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website but will not store, save or collect personal information. You can read Google’s privacy policy here for further information.

We also have use cookies from Facebook in the form of Facebook Pixel. This helps us understand how you engage in the website from visiting via Facebook. These last for 120 days.

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. 

Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

We also use cookies to remember information you have previous submitted. If you wish to remove these cookies you can do so via deleting cookies in your browser settings.

Contact & Communication

Users contacting this website and/or it’s owners do so at their own discretion and provide any such personal details requested at their own risk.

We only collect information which is absolutely necessary to us. This may include;

  • First Name & Surname
  • Contact Phone Number
  • Email Address
  • Any details specific to your enquiry request.

You must give us our express consent to use this information by ticking the check box on our contact forms. Failure to do this will mean we can’t contact your regarding your enquiry. We do not sell your data. We do not pass on your data to third parties without express consent from yourself – and this would only be in circumstances where we have asked your permission first – (e.g. referring you to a third party we work with).

The information you send to us by email is stored for no longer than needed. Once your enquiry has been deemed dealt with, we will then delete your information. We do not currently use any form of Client Relationship Management, if this changes we will update this page and inform people through our social media accounts and those who have subscribed to our email subscription service.

If you have any concerns or would like to see the information we hold regarding you, please feel free to contact us : info@woodwormpestcontrolkent.co.uk

Woodworm Pest Control Kent is part of the Borough Pest Control network. If you would like to find out more about the network, visit https://boroughpestcontrol.co.uk